Refund Policy
Last Updated: June 2026
At Elevora Hub, customer satisfaction is important to us.
Digital Product Refunds
Due to the nature of digital products, refunds may not be available once a product has been delivered, downloaded, or accessed.
Eligible Refund Requests
Refund requests may be considered under the following circumstances:
Duplicate payment
Technical issue preventing delivery
Incorrect charge
Product not received
Non-Refundable Situations
Refunds generally will not be issued for:
Change of mind
Failure to read product description
Incompatibility with customer devices
Customer misunderstanding of product features
Refund Request Process
Customers may contact support with:
Order details
Payment information
Description of the issue
Requests should be submitted within 7 days of purchase.
Processing Time
Approved refunds may take 5–10 business days depending on the payment provider.
Contact
Email: hello@elevorahub.online
Website: elevorahub.online