Refund Policy

Refund Policy

Last Updated: June 2026

At Elevora Hub, customer satisfaction is important to us.

Digital Product Refunds

Due to the nature of digital products, refunds may not be available once a product has been delivered, downloaded, or accessed.

Eligible Refund Requests

Refund requests may be considered under the following circumstances:

  • Duplicate payment

  • Technical issue preventing delivery

  • Incorrect charge

  • Product not received

Non-Refundable Situations

Refunds generally will not be issued for:

  • Change of mind

  • Failure to read product description

  • Incompatibility with customer devices

  • Customer misunderstanding of product features

Refund Request Process

Customers may contact support with:

  • Order details

  • Payment information

  • Description of the issue

Requests should be submitted within 7 days of purchase.

Processing Time

Approved refunds may take 5–10 business days depending on the payment provider.

Contact

Email: hello@elevorahub.online

Website: elevorahub.online